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Comments and Complaints

We welcome suggestions about how we can improve our medical services to you; please contact us by letter, telephone or in person.

You may also wish to register for PATIENT VOICE, our new online patient forum.  This is an exciting opportunity to share in constructive discussions about the running of the practice and the services we offer. Click HERE to find out more. 

If you do have a complaint then please contact the Practice Manager, Stella Crookes. We will endeavour to acknowledge written complaints within two working days of receipt and respond in full within fourteen days.

We see any comments or complaints as an opportunity to put right any problems and improve the service we offer to our patients.

If you would like further information a leaflet is available from the reception desk detailing the complaints procedure at the practice.
 
 

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PATIENT VOICE
patient participation group.
Click here to join the forum

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Please call: 08451 222 686 or 0114 239 6687