THE PRACTICE TEAM

Reception Team

Our reception team, led by Alicia Sheldon Reception Office Manager, are trained to do a difficult and demanding job.

Please give them as much information as you can in order to help them to help you; they are bound by the same rules of confidentiality as the doctors and nurses and anything you tell them will be treated in absolute confidence.

In their work they are following the instructions of the doctors and procedures and protocols laid down by the practice.

Prescription Clerks

Our prescription clerks, are available each morning to deal with your repeat prescription requests and enquiries.

Secretary

Brenda Howard, supported by Cathy Ibberson, is available by telephone if you have any queries with regard to a hospital referral.

Admin Team

Sandra Walters, our medical records and clerical officer, oversees the work of the admin team and is very much involved in ensuring that your records with the practice are kept in order.

She is also available to register new patients to the practice, to assist with the completion of form filling and to ensure that we have all the information about your health status that we need.